Understanding and addressing trust barriers in social surveys
In this session, Joel Williams (Verian) will talk through the research evidence underpinning the design of the Department for Culture, Media and Sport (DCMS) Participation Survey, one of England's largest push-to-web general population surveys. He will cover the reasoning behind the contact design, the login process, the use of paper questionnaires, and the incentive system, as well as other important design components.
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