Support organisations: Researching A Holistic Framework for Measuring Harms and Recovery from Gambling

For some people, reflecting on their gambling-related experiences may raise uncomfortable or upsetting issues. In the event that you feel upset after having thought about taking part in our research, we want to ensure that you have the contact details of organisations who you can talk to if needed. We also provide a copy of this leaflet to participants to ensure that everyone has the resources to seek support if needed. 
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Gambling support 

  • National Gambling Helpline – confidential advice, support and information on problems relating to gambling. 
    Helpline: 0808 8020 133 (Freephone 24 hours, 365 days a year)
  • GamCare – free information, advice and support for anyone harmed by gambling. 
    Website and Live Chat: https://www.gamcare.org.uk/ 
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Personal and emotional support organisations 

Financial support

The following organisations can provide you with information about financial issues:

Complaints and Enquiries

Should you have any questions about this study, or your participation, please do not hesitate to speak with the research team, who will be happy to answer any questions. 

For questions, enquiries or concerns please contact the research team (understandinggrh@natcen.ac.uk or 0808 169 1224). If you are dissatisfied with the way this research has been conducted and you feel the problem has not been resolved, please contact the research lead at the National Centre for Social Research (Imogen.Martin@natcen.ac.uk).

You may also contact the research administrator to the Faculty Research Ethics and Integrity Committee at the University of Plymouth [Project ID 5525] (hhsethics@plymouth.ac.uk)  or the research ethics committee at the University of Bristol (research-ethics@bristol.ac.uk).