Support organisations

Organisations that can provide support

NatCen is an independent, not-for-profit organisation, which carries out social policy research. We are aware that taking part in an interview about feelings of disconnection may raise issues which you might like further advice and support about.

This page has been put together by NatCen to provide you with some services and telephone numbers which you may find useful. Some of these organisations have helplines which you can call, email or message on a live webchat if you need advice or support.

Samaritans

Samaritans is a charity which provides emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland. Their helpline is available 24 hours a day, 365 days a year.

Visit: www.samaritans.org
Call: 116 123 (free)
Email: jo@samaritans.org. The response time is typically 24 hours.
Self-help App: https://selfhelp.samaritans.org/

WaveLength

WaveLength is a charity that provides technology to people experiencing loneliness who are not able to afford devices, so that they are able to stay connected to others.

Visit: wavelength.org.uk
Call: 01708 621101

NHS Every Mind Matters

Every Mind Matters is an NHS webpage that provides information, advice and support for loneliness.

Visit the webpage

The Silver Line

The Silver Line is a free confidential telephone helpline offering information, friendship and support to older people in the United Kingdom, available 24 hours a day.

Visit: www.thesilverline.org.uk
Call: 0800 4 70 80 90 (free, 24 hours a day, every day of the year)

British Red Cross

British Red Cross is a charity helping people in the UK in times of crisis. They have a telephone helpline that offers confidential advice on loneliness support.

British Red Cross - Get help with loneliness
Call: 0808 196 3651

Age UK

Age UK is a charity supporting adults in later life in the UK. They offer a telephone befriending service and face-to-face befriending to older people.

Age UK befriending services
Call: 0800 678 1602

Home-Start

Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times.

Visit: www.home-start.org.uk

Campaign against Living Miserably

Campaign Against Living Miserably (CALM) is a charity based in England. CALM run a free, confidential and anonymous helpline as well as a webchat service, offering help, advice and information to anyone who is struggling or in crisis

Visit: www.thecalmzone.net
Call: 0800 58 58 58. - open 5pm to Midnight, 365 days a year
Webchat - open 5pm to Midnight, 365 days a year