Social connection among young people: privacy notice

About this privacy notice

This privacy notice explains how your personal data (e.g., any information that could identify you) collected for the purposes of this research will be used.

Who is the data controller and data processor?

The Department for Culture, Media and Sport (DCMS) is the “data controller” for this research,, which means DCMS decides how your personal information will be collected.

The DCMS postal address is:
Department for Culture, Media and Sport,
100 Parliament St,
Westminster,
London
SW1A 2BQ

You can contact DCMS’s Data Protection Officer by email at: dpo@dcms.gov.uk

The National Centre for Social Research (NatCen) is the “data processor” for this research. This means NatCen is carrying out this research on behalf of DCMS with their permission. 

NatCen’s postal address is:

National Centre for Social Research
35 Northampton Square
London
EC1V 0AX

You can contact NatCen’s Data Protection Officer at: dpo@natcen.ac.uk

What personal information will be collected?

During recruitment we will collect the following personal information to decide if we can include you in the research and ensure we are talking to people with a range of experiences:

  • Stakeholders: Name, contact details and job information.
  • Young people:: Name, contact details, details about disability / health condition, age, any experiences of loneliness / disconnection, employment status,  gender, ethnicity, living situation. 

What is the legal basis for processing my data?

The lawful basis for collecting your personal information is ‘Public Task’. This means we are carrying out this work to help the government better understand how loneliness affects young people. 

Who will my data be shared with 

NatCen will use the information collected from the interviews / conversations to write a report for DCMS. This report will not include anything that can reveal your identity. Your name and any personal data will be stored securely. The following organisations will have access to your data:

  • The NatCen research team. 
  • RSM UK Consulting (RSM) - who are partnering with NatCen on this project and will be conducting research interviews, analysing interview data and helping to write up the report for DCMS.  If your interview is with a RSM researcher then they will also have access to your personal data.
  • Criteria - If you have been recruited by Criteria, they will also have access to the personal data that you have provided them with (e.g. your name and contact details). If you have been recruited through another organisation (e.g. through someone you know at a local charity), they will also have any information that you have provided to them.
  • McGowan Transcriptions - (With your consent) your personal data will also be securely sent to McGowan Transcriptions who will type up the conversation and provide the NatCen/RSM research team with a written transcript.

Do I have to take part?

Taking part is voluntary. You are free to withdraw at any time without consequence, and you do not have to answer any questions you do not want to.

How long will my information be kept for?

NatCen and RSM will securely hold your information. This will be held for up to12 months after the project ends.

Your rights

Taking part is voluntary. You are free to withdraw at any time without consequence, and you do not have to answer any questions you do not want to.

You have rights over your personal information. The Information Commissioner's Office (ICO) is the supervisory authority for data protection and maintains a full explanation of these rights on their website.

Will I be able to change my mind about taking part at a later date?

Yes, you are free to change your mind about being involved in the research at any time, including after your interview. However, once all responses are put together and reviewed, we would not be able to change the overall results by removing individual information. However, you can always request that your personal data be deleted or updated, and we will let you know immediately if this is possible or not.

If you would like to make any request related to your personal data or to withdraw your consent, please contact: YPSC@natcen.ac.uk

How do I contact the Data Protection Officer?

The Data Protection Officer at DCMS can be contacted via post at:
Department for Culture, Media and Sport,
100 Parliament St,
Westminster,
London
SW1A 2BQ

You can also contact DCMS’s Data Protection Officer by email at: dpo@dcms.gov.uk

Who can I contact with a query or a complaint?

If you have any questions about how your data will be used or would like to make a complaint, you can contact NatCen’s Data Protection Officer at: dpo@natcen.ac.uk

If you want to find out more about data protection law, or to lodge a complaint, you can contact the Information Commissioner’s Office at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow                                             
Cheshire
SK9 5AF

Telephone - 0303 123 1113
Website: https://ico.org.uk/concerns

Last updated

We may need to update this privacy notice periodically, so we recommend that you revisit this information from time to time. This version was last updated on 1/02/2024.