ELSA: Support Organisations

Helplines and support agencies

We understand that this survey contains sensitive topics. If you have been affected by any of the issues within this questionnaire, here is a list of helplines and support agencies that may help you:

  1. Citizens Advice (citizensadvice.org.uk): General issues including benefits, housing, debt and consumer issues. 
    You can contact an advisor through their national phone service:
    Adviceline (England): 0800 1448848
  2. Samaritans: Call the Samaritans for free, at any time, from any phone, on 116 123 if you are in emotional distress or struggling to cope
  3. Talk to Frank (talktofrank.com): Call 0300 123 6600 or Text 82111 for advice on drugs and alcohol.
  4. Tommy’s (tommys.org): Call Freephone 0800 0147 800 or email midwife@tommys.org for advice, reassurance or support on any pregnancy or for support with pregnancy loss, including miscarriage, stillbirth or termination for medical reasons.
  5. Veterans UK: Call Freephone 0808 1914 218 for assistance on many issues including benefits, hosing and welfare. 
  6. Helplines Partnership (helplines.org/helplines): Provides a list of organisations that offer information, support or advice via phone, email, text or online.
  7. Gateway Women (GATEWAY ELDERWOMEN - Gateway Women (gateway-women.com)): Provides support for women and men without children.
  8. MIND (mind.org.uk). Confidential mental health support whenever you might need it through information, advice and local services. www.mind.org.uk/information-support/ or call 0300 123 3393 for information on the services they provide.  

You can also visit Hub of Hope (hubofhope.co.uk) to search for mental health charities where you live. It's run by a national charity called Chasing the Stigma.