Support for Growing Businesses: Privacy Notice
What is the research about?
This privacy notice sets out how your information will be used for research exploring HMRC compliance support commissioned by HM Revenue and Customs (HMRC). As part of this research, the National Centre for Social Research (NatCen), an independent social research organisation, will carry out interviews with small and medium-sized businesses, representative bodies and trade intermediaries.
What is the legal basis for processing my data?
For the purpose of data protection legislation, HMRC is the data controller and NatCen is the data processor. This means HMRC is responsible for deciding the purpose and legal basis for processing data from this study. For this study, the legal basis for processing data is ‘Public Task’.
Who will have access to my personal data?
NatCen are carrying out this research on behalf of HMRC, who has provided NatCen with a list of businesses, representative bodies and trade intermediaries who are eligible for the study. The NatCen research team will record the discussions using an encrypted recorder. Recordings will be transcribed by McGowan Transcriptions which is on NatCen’s approved supplier list and is compliant with NatCen’s information security policies. No one else will have access to the audio recordings and transcripts.
How NatCen will use your information
Data will only be used for research purposes. NatCen will write up the findings in report in a way that protects participants’ anonymity as far as possible.
The report may include quotes of what participants have said, but these will be labelled anonymously. NatCen will not attribute views to you or your business, but will report the overall views of all participants. NatCen will not include any details that could identify you or your business in the report. The findings of the research will be published externally on the GOV.UK website. All personal information will be securely deleted at the end of the project.
You can withdraw from the study within two weeks of the interview taking place. If you wish to do so, please contact the NatCen research team on the study email address provided below.
HMRC have also requested to see a small sample of anonymised transcripts for quality assurance purposes. Any information that may identify you would be removed from the transcript before it is shared with HMRC. You do not have to consent to your transcript being shared with HMRC. We will ask at the end of the interview whether you consent to sharing or not.
Who to contact if you have a query or a complaint?
To contact the research team at NatCen, please email: businessgrowthstudy@natcen.ac.uk.
If you prefer to speak to somebody at HMRC or you believe the study has not complied with your data protection rights, you can contact: HMRC’s research team at: customer.research@hmrc.gov.uk
Under GDPR, you have the right to lodge a complaint about how information has been used or managed with the Information Commissioner’s Office at www.ico.org.uk.
Who are NatCen?
NatCen is an independent social research institute. We design, conduct, and analyse research studies in the fields of social and public policy. You can find out more about NatCen on www.natcen.ac.uk