Evaluation of the Cost of Living Payments: Further support

We are aware that the questions in the survey may raise issues which you might like further advice and support about. This page provides the contact information for a range of organisations, which you may find useful. 

Not all of these are free phone numbers. Some may cost more than a local call from some landlines and mobiles. 

CITIZENS ADVICE

Advice on debt, benefits, employment, housing, and discrimination. 

Advice line (England): 0800 144 8848
Advice line (Wales): 0800 702 2020
Advice line (Scotland): 0800 028 1456
Web address: Citizens Advice

MIND

Advice and support to anyone experiencing mental health problems. 

Info line: 030 123 3393
Web address:  Mind UK

SCOPE

Free, independent information and support for people with a physical impairment, learning disability or any other condition. 9am – 5pm weekdays.

Advice line: 0808 800 3333
Web address: Advice and support | Disability charity Scope UK

THE SAMARITANS

Confidential, non-judgemental emotional support, 24 hours a day for people experiencing feelings of distress or despair. 

Helpline: 116 123
Web address: Samaritans | Here to listen

SHELTER

Free information and support for people facing homelessness or experiencing housing issues. 

Helpline: 0808 800 4444
Web address (England): Shelter England
Web address (Scotland): Shelter Scotland

THE TRUSSELL TRUST

Free advice and Support in accessing local food banks and food vouchers.

Helpline (England or Wales): 0808 208 2138
Helpline (Northern Ireland): 0800 915 4604
Web address: Get Help - The Trussell Trust 

MONEY AND PENSIONS SERVICE

An independent service set up by the government to help people manage their money by offering free and impartial advice and information. 

Advice line: 0800 138 7777
Web address: Money and Pensions Service