Privacy notice: Journeys to Access to Work

In line with the UK General Data Protection Regulation (GDPR), there are certain things that we need to let you, a research participant, know about how your information will be processed. In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.

What is the legal basis for processing data?

For the purpose of data protection legislation, the Department for Work and Pensions (DWP) are the data controllers and NatCen are the data processers. This means DWP is responsible for deciding the purpose and legal basis for processing data from this study. For this study, the legal basis for processing data is ‘Public Task’.

What data is being collected?

Personal data collected as part of this research will include contact details, health condition or disability, age, gender, employment status and your experiences of the Access to Work scheme. Your personal details will not be held for any longer than is necessary and will be securely deleted once the research has been completed.

With your permission, interviews will be audio recorded and transcribed using Microsoft Transcribe.

Who will have access to my personal data?

Your data will be held securely and in strict confidence by NatCen in line with the GDPR. Only the NatCen research team will have access to personal data that you provide during the interview.

What will you do with the information I give?

The data collected will be used for research purposes only.

NatCen will write a report covering the main themes and issues that have been discussed in the interviews. NatCen will not name you in the report nor will it be possible to identify you from your interview data. The report may include quotes of what you have said. The quotes will be labelled anonymously and any other identifiable information will be removed. The report will be published on the GOV.UK website.

All personal information, and any other data held on the project, will be securely deleted at the end of the project.

You can withdraw from the study at any time prior to analysis of the data (1 month after your interview takes place). If you wish to do so, please contact the NatCen research team on the study email address or freephone number provided below.

Will my contact information be shared with anyone else?

We will never share your contact details with third parties, including government, charities or commercial companies for marketing purposes. If there was a legitimate research purpose for sharing contact details or identifiable information, we would only do so with your direct permission.

Will I have access to my information?

Yes, but please note that once your data is combined with others’, anonymised or research findings have been published, we would not be able to change the findings by removing individual information. However, you can always request that your personal data be deleted or updated and we will let you know immediately if this is possible or not.

What are my rights?

You have rights with regards to your personal data. These include:

• The right to request copies of your personal data.
• The right to ask us to correct any personal data that we hold about you that’s inaccurate or incomplete.
• The right to ask us to delete personal data that we hold about you.
• The right to object or restrict how we’re processing your personal data.

Who to contact if you have a query or complaint?

To contact the research team at NatCen, please email AtWstudy@natcen.ac.uk or call 0808 168 1356 free of charge.

If you have any questions about how your data will be used, you can contact NatCen’s Data Protection Officer at dpo@natcen.ac.uk.

If you are unhappy with the way your personal data is being processed, you can report it to the Information Commissioner’s Office (ICO) at https://ico.org.uk/ or by calling the ICO helpline on 0303 123 1113.