Why take part?
This study is important as the government would really like to understand how to improve its services for recipients of health and disability benefits. Hearing your experience will be really valuable.
However, you do not have to take part, taking part is purely voluntary and you can change your mind at any time. If you do agree to an interview, you can choose not to answer questions you do not want to discuss and you can stop the interview at any time.
This is not an assessment of your entitlement to benefits and taking part will not affect the benefits you receive now or anytime in the future. If you take part, what you say will be treated in confidence. We will not tell DWP or anyone else what you have said or that you have taken part.
Everyone who takes part in this study will receive £30 voucher as a token of appreciation for their time and help. This will not affect your benefits or any future claims.