Tackling Loneliness with Transport Pilot Evaluation

We will be collecting data so that we can evaluate the pilots to see whether, and to what extent, they tackle loneliness using transport.

The National Centre for Social Research (NatCen) and RSM UK Consulting have been commissioned by the Department for Transport (DfT) to evaluate the Tackling Loneliness with Transport Pilot projects.

About the study

We will be collecting data so that we can evaluate the pilots to see whether, and to what extent, they tackle loneliness using transport. We are also interested in hearing about your experiences of the pilot projects, including what has worked well or less well, and if there is anything that can be improved in the future.  

Who is carrying out the research?

The National Centre for Social Research (NatCen) and RSM UK.

What will taking part involve?

As part of our research, pilot delivery partners will be collecting data on our behalf, including data on demographics and the pilot activities that you engaged with. We will then be conducting interviews with several staff members, volunteers, and beneficiaries to discuss your experiences of the pilot.

The interview will last up to 60 minutes, take place on Microsoft Teams, and can be arranged at a time and date convenient for you. With your permission, the interview will be audio recorded using secure and encrypted software, so that there is a detailed and accurate record of what was discussed. If there are any special arrangements that you need to take part in an interview, please let us know and we will do our best to accommodate these.

Why have I been selected to take part?

You work for, volunteer for, or have used the services of one of the pilot delivery partners that was funded by DfT.

What will happen to any information I give?

NatCen and RSM UK Consulting will manage your personal data, which will be stored securely and in strict confidence in accordance with the UK General Data Protection Regulation (UK GDPR). This means that we will not tell anyone, including DfT or anybody from the organisation you work for, volunteer for, or have used the services of, what you personally have said if you take part in an interview. The only exception is if you talk about something which we believe puts you or another person at risk of harm. In that case, we will have to tell someone else at our workplace who will decide if we need to tell anyone else, such as the emergency services. We will always try to discuss this with you first.

Data collected by pilot delivery partners on our behalf will be pseudo anonymised. This means the pilot delivery partner will give you a unique identification number so we cannot identify you from your data.

The information you provide will be brought together with other data and used to write a report for DfT. We will not identify you in any reports, presentations or other discussions about our findings. Your personal details and the interview data collected (including any recording made) will be stored securely and deleted within six months of the project’s completion in September 2023. 

Privacy

In compliance with the EU General Data Protection Regulation 2018 (GDPR), there are certain things that we need to let you know about how your information will be handled.

Read more.

Contact us

If you have any questions, please contact the research team at dftloneliness@natcen.ac.uk