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Tackling disadvantages faced by the Armed Forces Community

NatCen Social Research would like to interview representatives from different organisations about tackling disadvantages experienced by members of the Armed Forces Community.


Documentwithrosette Who is carrying out the research?

This research is being carried out by NatCen Social Research and Shared Intelligence.

NatCen Social Research is the UK’s leading independent social research agency. We’re proud to have been carrying out research on behalf of government, charities and other organisations for nearly 50 years.

We are a non-profit organisation, completely independent of government departments and political parties.

Shared Intelligence is a small consultancy which works primarily with local councils, their partners and national charities.

This study is being carried out on behalf of Forces in Mind Trust (FiMT). Forces in Mind Trust is a registered charity that aims to enable ex-Service personnel and their families to lead successful civilian lives.


Newspaper Why take part?

The findings will be used to develop policies aimed at overcoming disadvantages currently experienced by the Armed Forces Community.


Question Mark What type of questions will I need to answer?

We are asking people to complete an online questionnaire which should take no more than 10 minutes. We will also be talking to some people in more depth about the issues involved, and will ask you in the survey if you would be willing to take part in this.

We will ask about different types of action that organisations have taken to support the Armed Forces Community, but we are also interested to hear from organisations who have not taken such action or who do not feel that it is necessary or appropriate. Lastly, we will ask about your awareness of the Armed Forces Covenant.


Multiple Speech Bubbles How we will use what you say

We will write a report about the issues that you and others have spoken about for the Forces in Mind Trust, which will be published on their website.


Padlock What will happen to any information I give?

We will treat information you give in strictest confidence under the EU General Data Protection Regulation. The results collected are used for research purposes only and no-one looking at the findings will be able to identify you in any way. Your information will be used for the purposes of this research only.

NatCen and Shared Intelligence will carefully manage your personal data through legitimate interest, which is our lawful basis for processing. Your personal details will be known only to the teams carrying out the survey and processing the survey results at NatCen Social Research and Shared Intelligence. Personal data will be stored securely and destroyed once the research is over. We will never pass on your name or address to anyone else.

What are my rights?

Participation in the research is not compulsory and you have the right to withdraw at any stage. We hope that you will choose to take part as we rely on the voluntary cooperation of people invited to take part to get a clear understanding of attitudes to the Covenant.

During the fieldwork period you have the right to request that your data is amended, if it is not accurate, or that your data is deleted. If you wish to lodge a complaint you can do so by contacting NatCen Social Research at or 0800 652 0201, or Shared Intelligence at or 02077567600.

If we are not able to resolve your complaint you can contact the Information Commissioner’s Office.


Question Mark Why have I been selected to take part?

Our researchers are partnering with Research Now and industry representative bodies to send out the survey to organisations of different sizes, working in different sectors and based in different parts of Britain.

Other organisations have been invited to discuss their experiences because they have signed the Armed Forces Covenant or supported the Armed Forces Community in other ways.