You are on the Natcen site
Click here for Scotcen
If you receive Employment and Support Allowance or Universal Credit because you aren’t able to work, we would like to hear your thoughts on the help and support you’ve been offered through the Jobcentre Plus - whether or not you access any support at the moment, or have before.
Read more
You have been selected because we understand that you claim either Employment and Support Allowance or Universal Credit, and have either been offered employment-related support or recently taken part in employment-related support in your local area.
How your participation will make a difference
This study will provide feedback to the Department for Work and Pensions about how the employment-related support is working. This is your chance to confidentially and anonymously share your thoughts and experiences with the government and help to shape the future of employment-related support for ESA and UC claimants.
Once you've received a letter from us, you will get a telephone call in the next few weeks and be invited to take part in an interview.
For anything not covered on here, please call freephone 0808 168 1356, or email pspsurvey@natcen.ac.uk. One of our staff will get back to you to answer your query as soon as possible.
If you would like to contact DWP about this research please email disability.analysis@dwp.gsi.gov.uk
We understand you may have some questions about our credentials and how we deal with personal information.
We’re Britain’s largest independent social research agency. For almost 50 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.
In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.