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Privacy notice

In line with the EU General Data Protection Regulation (GDPR), there are certain things that you need to know about how your information will be processed. In this privacy notice, we explain:

  • the legal basis for data processing;
  • who will have access to your personal data;
  • how your data will be used, stored and deleted; and
  • who you can contact with a query or a complaint.

What is the legal basis for processing my data?

The legal basis for processing data, for this project, is “consent”.  

Your data will be used for research purposes only. NatCen is the data processor and the government is the data controller.

You can contact the team at NatCen with any questions about the research and processing of data at: GamerInsights@NatCen.ac.uk.

More information about NatCen’s research activities can be found on this webpage.

Who will have access to my personal data?

NatCen researchers carrying out this study and will have access to:

  • participant contact details;
  • audio recordings of interviews and focus groups;
  • interview and focus group transcripts; and
  • interview and focus group notes.

The information gathered from interviews will be anonymised before being analysed. This data will not be transferred outside of the European Economic Area.

We are working with Propeller Research to arrange interviews and focus groups with gamers. They will have access to the contact details of participants who agree to take part in an interview or focus group. Propeller Research are on our approved supplier list and compliant with our information security policies.

McGowan Transcriptions is the transcription service we use to transcribe our interview and focus group data. They will have had access to recordings and transcriptions of our discussions with gamers. McGowan Transcriptions are on our approved supplier list and compliant with our information security policies.

How will my data be treated?

Data will only be used for research purposes. NatCen will store and handle all data securely and confidentially in line with the GDPR. Only the research team will have access to the data. We will not tell anyone else what you say unless you say something that makes us think you or someone else might be hurt, or if you discuss a serious criminal activity.

The research report will not identify the individuals that take part and will not be published publicly. The government will use the findings to learn more about gamers and gamer culture.

All personal information, including the recordings, will be deleted at the end of the study and no later than April 2021.

Who can I contact with a query or a complaint?

If you have any questions about how your data will be used, please contact the NatCen’s Data Protection Officer at dpo@natcen.ac.uk.

Under GDPR, you have the right to make a complaint with the Information Commissioner’s Office. Please go to http://www.ico.org.uk/ for more information.