Future of Heat
The Department for Business, Energy and Industrial Strategy has commissioned NatCen Social Research to carry out a study into people’s awareness of and feelings about a transition to low-carbon heating.
About the study
The government is committed to significantly reducing carbon emissions as part of the country’s efforts to tackle climate change.
Heat is the single biggest reason we use energy in our society. About 30% of the UK’s carbon emissions come from the energy used to generate heat for homes and businesses. The government’s Clean Growth Strategy establishes that a transition to low-carbon heating will play a key role in meeting the UK's carbon reduction targets, which is likely to have implications for large sections of the general public.
The Department for Business, Energy and Industrial Strategy has therefore commissioned NatCen Social Research to carry out a study into people’s awareness of and feelings about a transition to low-carbon heating.
Who is carrying out the research?
This research is being carried out by NatCen Social Research. NatCen Social Research is the UK’s leading independent social research agency. We’re proud to have been carrying out research on behalf of government, charities and other organisations for over 50 years. We are a non-profit organisation, completely independent of government departments and political parties.
Why take part?
Given the need to transform how we heat our homes, this research will help the government understand how members of the public feel about the potential changes and impacts that a transition to low-carbon heating may have for them. You will also be able to give your thoughts on strategies to offset the potential changes and impacts. This will be shared in a report with the government, helping them to decide future policy in this area.
Each participant will also receive £75 as a thank you for attending the workshop.
What will taking part involve?
Taking part will involve attending a four hour workshop with 30-40 other people from your city or local area. The workshops will be interactive, engaging and interesting - you will have the opportunity to listen and deliberate, ask questions, and take part in small group discussions. You don’t need to know anything about low-carbon heating to take part – we want to hear a range of opinions.
Why have I been selected to take part?
You have been selected to take part as a member of the public as you are either:
- On the gas grid
- Off the gas grid
Taking part is voluntary – you do not have to take part if you don’t want to and you can always change your mind before the workshop.
What will happen to any information I give?
- With your permission, we will take notes at the workshop, so we have a record of what people said. We will also ask to audio record discussions, which will be used to check that our notes are accurate and comprehensive.
- These notes and recordings will be kept securely and only the NatCen team will have access to them.
- NatCen will share a report about the workshops with BEIS. This may include some quotes from workshop participants; however, no names or personal details will be included.
If you have any questions about taking part, please contact Ella Guscott:
In compliance with the EU General Data Protection Regulation 2018 (GDPR), there are certain things that we need to let you know about how your information will be handled. In this privacy notice, we explain the legal reason for data processing, what personal data we will collect, who will have access to your personal data, how your data will be used, when it will be deleted, and who you can contact about a query and complaint.
1. The legal reason for handling data
This project is funded by BEIS and delivered by NatCen Social Research. Propeller Research is a sub-contractor to NatCen.
The Department for Business, Energy & Industrial Strategy (BEIS) is the data controller. BEIS is the government department responsible for tackling climate change and ensuring that the country has secure energy supplies that are reliable, affordable and clean. As the data controller, BEIS are responsible for deciding the purpose and legal reason for handled data. The legal reason for processing the data is ‘legitimate interest’. BEIS has a legitimate interest, in its role as a government department, in better understanding how the public feel about the transition to low-carbon heating.
NatCen is the data processor for this research study. NatCen has been contracted to carry out this research for BEIS.
Propeller is a sub-data processor. Propeller Research has been contracted by NatCen to recruit participants for the workshop.
2. What personal data will be collected?
During the screening process for the workshops, personal details such as age, education and household tenure will be collected, as well as information about the current heating system used. This information will be collected by Propeller and shared with NatCen. During the workshops themselves, data collected will include opinions and perspectives shared by participants. This information will be collected by NatCen.
Only a small number of staff in NatCen will have access to participant-identifying data collected during the Future of Heat project.
3. Who will be able to access my personal data?
A small team of NatCen staff will have access to all data listed above in section 2.
A small number of recruiters from Propeller will have access to the screening criteria data, such as age, education and household tenure.
Results of the study will be published and made publicly available after it has been completed. Any identifying information including participant names will not be published in any outputs.
4. How will my data be treated?
The data we collect will be used for research only.
All personal information held by NatCen will be deleted by NatCen within six months of the project’s completion in 2020.
All personal information held by Propeller will be deleted by Propeller within three months of the deliberative workshops in 2020.
5. Who can I contact with a query or complaint?
If you have any questions about how your data will be used, please contact NatCen’s Head of Data Protection at firstname.lastname@example.org.
Where we are processing your personal data with your consent, you have the right to access a copy of your personal data, ask for your personal data to be corrected or ask for your personal data to be deleted. If you would like to make any request related to your personal data or to withdraw your consent, please contact: Ella.Guscott@natcen.ac.uk.
Under GDPR, you can complain to the Information Commissioner’s Office if your query is not satisfactorily addressed by us. Please go to www.ico.gov.uk for more information.