Inclusive Transport Strategy Evaluation
Published: January 2021
We have been commissioned by the Department for Transport (DfT) to monitor and evaluate how the Inclusive Transport Strategy is achieving its goals.
The Inclusive Transport Strategy (ITS) is an extensive programme of work that aims to make the UK’s transport system work better for disabled people. The Government’s ambitions for inclusive transport are to ensure disabled people have the same access to transport as everyone else and for them to travel confidently, easily and without extra cost.
The first ‘baseline’ wave of the research was completed in 2021. Links to the report can be found below.
The evaluation is a mixed-method study involving surveys with different audiences, depth interviews and research with transport operators. The evaluation also draws on data from a range of other sources to provide a full picture of how the transport network is delivering services to disabled people and those with long-term impairments and health conditions.
The baseline report includes findings from:
- An online survey with disabled people and the non-disabled travelling public through the NatCen Panel
- An online survey with assistance dog users
- In-depth interviews with disabled people about their experiences of travel
- Research with bus and train operators, and local licencing authorities
In 2023, we will conduct follow-up research, which will include speaking with a number of groups spoken to in 2020. This will enable us to monitor how things have changed over time. The final report is due to be published in 2024.
Download the first report from gov.uk
Download the scorecard from gov.uk