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Accessibility Statement

Accessibility is a priority for the National Centre for Social Research (NatCen) and we are committed to providing and improving access to our research and services to as wide a group of people and stakeholders as possible.

Our current position

This statement relates to the websites hosted on the and domains and was published in January 2021. Please note this accessibility statement covers the above websites only and not our web surveys and project-specific microsites.

We are working to ensure we produce accessible content within the technical limitations of our existing platform. This includes preferring text-based content, wherever possible, and the addition of alternative text to visual content.

We are aware of a number of deficiencies and accessibility issues on our existing sites including, but not limited to:

  • Difficulties navigating the sites with or without a keyboard;
  • A lack of options to change colour and/or fonts;
  • No “zooming” feature;
  • Some pages have poor text colour contrast;
  • Text alternatives are not always provided for non-text content;
  • Some search functions on our website are not optimally or appropriately labelled;
  • Our link text does not always make sense when removed from the context of the page e.g. "Read more";
  • A number of our reports are in a PDF format which can present accessibility challenges;
  • You can’t use a screen reader on all pages;
  • You can’t use voice recognition software on all pages.

We are looking to make our sites more accessible on an on-going basis so please do get in touch if you encounter a specific issue because we should be able to help you with it.

The National Centre for Social Research is not responsible for the content of external websites, nor any accessibility issues that may be present on those websites

What we’re doing to improve accessibility

On an on-going basis, we are looking to improve our existing websites, wherever possible, and our web pages and have resources to do so but we appreciate there are limitations with our platform, structures and processes.

We are also in the process, in parallel, of redesigning our website(s). This is a significant investment for NatCen and accessibility has been identified as a priority consideration in that redesign. The redesign work has been identified as one of a small number of corporate projects and the main website is expected to be completed and launched in the 2021/22 financial year.

Reporting accessibility problems with NatCen’s websites

Thank you for having an interest in using our websites and our research and services.

If you do experience problems accessing or navigating any part of our sites, please contact the NatCen Communications team with details and any suggestions for improvement you might have.

AbilityNet also has helpful advice on making your device easier to use if you are having accessibility issues where you may have a specific disability.