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The FCA first conducted the Financial Lives survey in 2017. 13,000 adults across the UK were asked about their needs and experiences with financial services and their financial situation, so that the FCA can make financial services work better for you. This survey is carried out every two years, and this is the FCA’s second survey.
We have invited adults in more than 165,000 households across the UK to take part in the survey. The survey can be completed by going to survey.natcen.ac.uk/finlives and entering one of the 3 unique access codes you received in your invitation letter. Unfortunately, if you have not received a letter you will be unable to participate.
Read more about taking part
We’re Britain’s largest independent social research agency. For the last 50 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.
In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.
You can call the Consumer Contact Centre at the FCA free on 0800 111 6768. For further information from NatCen, please email email@example.com or call free on 0800 652 4568.