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If you receive Employment Support Allowance or Universal Credit because you aren’t able to work, we would like to hear your thoughts on the help and support you’ve been offered through the Jobcentre Plus - whether or not you access any support at the moment, or have before.
You have been selected because we understand that you claim either Employment Support Allowance or Universal Credit, and have either been offered employment-related support or recently taken part in employment-related support in your local area.
Taking part in this study will help the Department for Work and Pensions (DWP) to understand how the new employment-related support is working. Your views are invaluable in doing this. Everyone who takes part in this study will receive a £20 voucher as a token of appreciation for their time and help.
One of our researchers will call you to arrange an interview at a time that suits you. We can talk to you in person or on the phone – it’s up to you. The interview itself is really relaxed – there’s no need to prepare and you can skip any questions you don’t want to answer.
For anything not covered on here, please call freephone 0808 169 1578, or email email@example.com. One of our staff will get back to you to answer your query as soon as possible.
If you would like to contact DWP about this research please email firstname.lastname@example.org
We understand you may have some questions about our credentials and how we deal with personal information.
We’re Britain’s largest independent social research agency. For almost 50 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.
In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.