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    • Children on seesaw Why take part?

      By taking part in this survey you will be helping to shape the future of the Direct Pay scheme and the Child Maintenance Service so that it really meets the needs of parents.

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  • What's involved?

    A 15 minute telephone interview with one of our interviewers. The interview itself is really relaxed – there’s no need to prepare and you can skip any questions you don’t want to answer. 

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  • Who are NatCen?

    We’re Britain’s largest independent social research agency. For the last 40 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run. 

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  • Interviews with paying parents

    You’ll receive a phone call from one of our researchers, inviting you to take part in an interview over the phone.

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    • Father & sons reading Why have I been chosen?

      It's important the survey is unbiased, so you have been selected at random to take part from a list given to us by DWP in accordance with the Data Protection Act.

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    • pink-handshake2 Our pledge to you

      We understand you may have some questions about our credentials and how we deal with personal information. 

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  • Needing advice or support?

    Although we can’t offer direct advice or help, here are some organisations that can.

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