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Public Service Transformation Network

Establishing an Evaluation Framework

Work brainstorm
Researchers: Fatima Husain
Published: November 2015

Aim 

We were asked to develop a theory of change for the Public Service Transformation Network.

The main objectives of developing a theory of change were to:

  • Establish an evaluation framework that would facilitate measurement and assessment of the Network’s activities;
  • Explain how the Network expected to influence and challenge local areas and central government to achieve service transformation; and
  • Provide a tool to communicate what the Network was trying to achieve.  

Publication 

The findings from this project were for internal use by the Network.

Methods  

A collaborative consultation process with members of the Network was used to develop the theory of change.  This included a review of Network documentation, two consultation workshops, and two analysis meetings.