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Government Equalities Office

The Public Sector Equality Duty is the legal obligation public bodies have to eliminate unlawful discrimination and advance equal opportunities.

Our qualitative research is feeding into a review, led by the Government Equalities Office, of the Public Sector Equality Duty.

The Public Sector Equality Duty is the legal obligation public bodies have to eliminate unlawful discrimination and advance equal opportunities.

Our team of researchers were given three months to find out how well the Public Sector Equality Duty was understood and implemented by public bodies, such as local authorities, the police and the NHS.

We were asked to recruit extremely senior managers as well as equalities staff to the study.

Using qualitative methods meant we were able to explore the views and experiences of staff from lots of different types of public bodies, and we were able to do this really quickly.

Since the people we wanted to talk to were very busy, we set up a secure website where staff could submit written answers to open-ended questions. We also conducted qualitative telephone interviews to save staff travelling to meet us face to face.

By asking open ended questions about the Public Sector Equality Duty we gave staff the opportunity to tell us about their views and experiences openly, honestly and in some detail.

This meant our client had the evidence they needed to make a considered and informed policy decision about the duty.