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Scottish Recovery Network

Our mixed methods evaluation of an assessment tool for mental health services resulted in clear recommendations for its improvement and wider implementation.

Our mixed methods evaluation of an assessment tool for mental health services resulted in clear recommendations for its improvement and wider implementation.

We were asked by the Scottish Recovery Network, or SRN, to evaluate an online tool used by mental health practitioners in the NHS, voluntary sector and social services sector.

The tool was used by service providers to assess how well they were delivering recovery focused treatement.

The effectiveness of this tool is really important, as one of the criteria mental health providers are judged on is whether they are promoting a recovery agenda. 

We used a mix of evaluation techniques; starting with a process evaluation to see how the tool was being implemented and used in the workplace followed by an impact evaluation to find out if the tool was actually making a difference to service delivery.

Our research team used a combination of research methods to conduct these evaluations.

Survey experts conducted baseline and follow up interviews with professionals to monitor their implementation of the tool.

Qualitative specialists conducted in-depth interviews and focus groups to gather more detailed views on the impact of the tool.